We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be:

  • In the same condition that you received it
  • Unused and unworn
  • In its original packaging
  • Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at:
📧 support@quickbuyerz.shop

If your return request is approved, you will receive:

  • A return shipping label (if applicable)
  • Detailed instructions on how and where to send your package

Approved returns must be sent to the following address:

QuickBuyerZ
131 Continental Drive, Suite 305
Newark, DE 19713
United States

Items sent back without first requesting a return will not be accepted.

For any return-related questions, you can always reach us at support@quickbuyerz.shop.

Damages and Issues

Please inspect your order upon delivery and contact us immediately if:

  • The item is defective
  • The item is damaged
  • You received the wrong item

We will evaluate the issue and work to resolve it as quickly as possible.

Exceptions / Non-Returnable Items

Certain items are non-returnable, including but not limited to:

  • Perishable goods (such as food items)
  • Custom or personalized products
  • Personal care items
  • Hazardous materials, flammable liquids, or gases

Additionally, we do not accept returns for:

  • Sale or clearance items
  • Gift cards

If you are unsure whether your item qualifies for a return, please contact us before initiating a request.

Exchanges

The fastest way to ensure you receive the item you want is to:

  1. Return the original item (once approved), and
  2. Place a new, separate order for the replacement item

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days, for any reason and without providing justification.

Returned items must:

  • Be in the same condition as received
  • Be unused
  • Include original packaging
  • Include proof of purchase

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to your original payment method
  • Processing typically takes up to 10 business days

Please note that your bank or credit card provider may require additional time to post the refund.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at support@quickbuyerz.shop.